Ashwini Shenoy - 2023-03-31
According to what I have observed, the centre requires more competent and effective staff. The staff lacks the ability to distinguish between "an update" and "a change" which is very frustrating. If you challenge them, they direct you to the Mangalore/Bengaluru passport office. For someone who is looking for modifications and chances in their passport, I would advise them to avoid going to this passport service facility, instead visit the passport office in Mangalore, where you can find a passport officer who can assist with solving issues with your passport. I am giving this facility 2 stars, despite them being affable in my experience, they lacked the perception, which is quite upsetting. Note: My review is specific to update/modifications/renewals only.