Habib Ansari - 10/16/2026 0:24:34
Dear Flipkart Customer Support Team, I am writing to express my extreme disappointment and frustration regarding the repeated delays in the delivery of my refrigerator order. The original delivery date was 13th October, but the delivery was rescheduled to 14th October. Despite waiting on the revised date, no delivery attempt was made. I was then informed that the delivery would take place on 15th October. Today, 15th October, I waited throughout the day. Around noon, I received a call from your courier partner name sageer , he was so arrogant and unprofessional. He kept ignoring my calls and started cutting the calls. I was assuring that the refrigerator would be delivered before 7 PM. However, once again, nobody arrived. Instead, I received another notification stating that the delivery had been cancelled and rescheduled to 16th October. This is now the fourth time my delivery schedule has been unnecessarily disrupted. Repeatedly making delivery commitments and failing to honor them is impermissible. It has caused considerable inconvenience and wasted my time, with no proper communication or satisfactory explanation from your delivery partner, Ekart Logistics FMPP4340859656. I am extremely dissatisfied with the service and the lack of accountability demonstrated so far. I purchased this product with the expectation of receiving it within the committed timeframe, not having to wait indefinitely while the delivery date keeps changing. I request that you treat this complaint as urgent and ensure that my refrigerator is delivered to my registered residential address on 16th October without fail. Please provide written confirmation of the delivery schedule and ensure proper coordination with Ekart Logistics FMPP4340859656. so that there are no further excuses or delays. If you are unable to fulfill this commitment, please cancel my order and initiate a full refund without further delay. If this issue remains unresolved despite repeated complaints, I will consider escalating the matter to the appropriate consumer grievance authorities and pursuing the remedies available to me under applicable consumer protection laws. I expect a prompt response, a clear resolution, and, most importantly, accountability for these repeated delivery failures. I have attached the screen shorts below foe your references. Please look into this on priority.
