Vishal Iyer - 2023-06-03
Booked a Premium Pay Service and the parcel never reached the destination the next day. When we complained we were told that the next day was a weekend and hence they couldn't deliver. It was imperative that the parcel reach the destination the very next day, hence paid for their so called Premium Service. Why book in the first place and also fleece me for the premium pay when the parcel was to be delivered 3 days later and that too within Bombay. What Rubbish!!!!! Gave them a 2 star only because I've used their services earlier and they were good. God knows what happened now. Hope this Rating knocks some sense in their head. An Unhappy Customer of DTDC.