Rahul Mohan - 2021-03-15
Unprofessional service. Expects customer to collect the packages from their office and home delivery is denied for petty reasons. While services like Blue Dart, Amazon and DTPC can deliver at the doorstep, only Professional courier services have issues like delivery guy being already on another route, delivery address not along the main road and all. While the request seemed reasonable during the initial days of the pandemic, the service provider seems to have taken unfair advantage of the situation asking the customers to collect the packages even today and have forgotten the fact that the price paid by the sender is inclusive of all costs to deliver AT the address and not the other way.