India Post - Jayanagara Head Post Office, Bengaluru, Karnataka

Mahesh Gowda - 2023-01-16

Full of ladies staffs, very slow and most of the staffs are not efficient. Requesting to reduce the time taken for every transaction and also please increase the counters just two counters serving 50 custumers can't help. Every citizen time is important. Try and bring online service.

Anitha Menon - 2023-01-05

Need update balance machine like banks where customers can update pass book, waiting time hours on end for senior citizens, customer care officer speaking english, hindi must to fill forms to save time, all counters must be staffed for quick delivery of services

Zs A - 2023-01-23

I would give a -1 If I could this place doesn't deserve 1 star either, no respect for one's time. I had to collect a parcel which was already paid for and I had wait for 20 minutes even when there was no one before me, no queue nothing only reason being the person in charge was too busy chit chatting and using his phone. Pathetic service by India post. Anyways this feedback isn't gonna make any difference for all I know, I guess that's what you get from these government services you are paying axes for.

Venu Gopal - 2022-11-24

Good service provided, easily locatable n accessible place in the midst of residential n commercial place

Arun Mehta - 2022-10-06

Like all Govt. Services, you will have to be patient. Had to drop a parcel, took the token, thankfully was not crowded, waited for my no. Went to the window gave the details, package, paid and done! Lady at the window was very helpful and patient. 3 people were in queue before me.. in and out in 30 mins...

Mahrukh Khan - 2022-09-26

Extremely cooperative polite and caring staff! It was my first time trying to courier something all by myself ! They helped me out in every possible way! Mr Babu and Ms Ashwini . Thank you ve re much for such a smooth experience!

Star Super - 2022-02-24

I got all useful information. Providing quick service very good helping nature towards customer. Person in counter number 7

Vinay Sridhar - 2023-01-23

Extremely slow and generally there's only one counter open even though there is a provision for 5. You have to spend a minimum of 2hrs to even deposit 10 Rs

Chethana Kishore - 2022-07-01

Went to post a registered parcel pretty late and thought it wouldn’t happen but thought I’ll try my luck. one employee was very friendly and suggested that you can post and asked me to go ahead to a counter where another employee gave excuses. Ultimately job not done. No wonder people seek out private couriers because even though we seek out government services they don’t function efficiently and are not customer friendly as expected.

Manjusha Damodaran - 2022-07-29

Bad experience.Shame on the postal department itself. They do not call or provide home delivery. too bad.

Lalit Ahuja - 2022-10-03

Friendly staff, good waiting area, some what neat m clean

Amal Krishna - 2022-08-30

Bad experience with speed post team. I went there for collecting my Item with My all I'd card. aftr waiting 2 hours they are telling need office seal and all for giving the item. I think they are expecting extra money for this.. whn i went there lot f staffs are sleeping . Even they are showing a kind of attitude that I'm distrubing them

Ranganath Mudalagiri - 2021-12-24

People working are very polite and helpful. I have been visiting this office very often and the service is improving day by day

Sindhoora - 2021-12-02

The gentleman at the international parcel service counter was very courteous and helpful. Excellent service! The post office does not provide packaging services, but they will provide corrugated cardboard boxes of different sizes for a price (if they have them in stock). You'll first have to present your shipment for inspection at the post office and receive the necessary customs forms. You can then take it next door to the Jayanagar Computer Mane stationery shop for packaging as per India Post specs, bring the package back to the post office, get it registered, pay, and send it off.

Srimatha Shekar - 2021-12-22

Need more people like Harikrishna sir...he is very informative patient n handle his responsibilities well n some ladies in the counter still doesn't know proper information about savings accounts n other accounts also.please have more knowledgeable n informative people

Tarun Kumar - 2021-09-23

Best ever office I have seen all the works done quickly good service all of them should please utlise it

Ipsita Mishra - 2021-08-10

They have the worst employee ever. Not at all helpful. And suggesting not to use indian post and use private post. They misbehaved too. And felt really helpless.

Vijay Kumar - 2022-06-07

No Response to Customers Salary they are taking Without Work. They are making Loss to Citizens and Government of India. Wate of Salary to these people 4 clock they will go to Home.. Worst Service Here Remove these people from Job take Working Labour as per Salary Here

Suresh Prabhu Mithala - 2022-05-04

It's one of the several govt run tragedies of modern India. The level of service they provide is pathetic despite the public interest, they are still running on paper tokens and it takes hours of wait time to just withdraw a matured NSC deposit. Just don't understand why they provide banking services when they don't have the capability and competence.

Narendra Gupta - 2022-01-07

Experience is not good, most of time they have server issue and they work very slow

Vineet Hosbet (adhyan Hosbet) - 2022-02-13

Staff at counter no.7 with a 'May I help you' board has loads of attitude. Looks like he doesn't want customers to opt for mobile/internet banking. Inspite of asking for 2 forms for 2 accounts, he gave only one. Then I had to ask again. Thou, I got the 2nd form, his attitude was uncalled for.

Sujit Kumar - 2023-01-02

Hi Team, what document are needed for updating the mobile number?

Imachrajeev - 2021-09-18

No extend hour speedpost. Weekdays 9am to 3pm Saturday 9am to 1pm Sunday Holiday. it’s HPO, and still functions worst than the small PO at my village. Here so called govt. employees just know how to finish the office hours.

Srinivas A.r. - 2021-01-28

Very good for sending reg post and speed post. But for small savings etc., one has to be prepared for long waiting times, very slow processing etc. which gets very frustrating. Some of the staff have no concern for people's time. Some kept responding only in the local language even when I spoke in English. Please be willing to speak in English. Very poor customer handling.

Rehan Khamaruddin - 2021-07-28

Miserably slow. Those waiting were clearly prepared for seasons to change before their turn. This 'post office' had 4 counters open when I visited. Out of these, only one was handling mail and related services. The harried lady at the counter was clearly out of her depth. The token machine seemed to have deliberately set about a quarter of an hour fast in the hope that customers would not realise how long they had been waiting. The only saving grace was that I was able to actually mail the letter after all was said and done.

Yenda Ipdi Panra - 2022-06-27

Good people

Gaurav Pr - 2021-01-18

They will never answer calls if you call them. Very bad service. They talk very rudely on phone calls.

Ganapati S - 2021-01-06

All the days busy, still neatly maintained

Suhas Prasanna - 2021-07-06

Am a senior citizen and wanted to transfer account from one branch to HO Jayanagar. Staff most unhelpful did not return my form and when I complained to postmaster, staff insisted that my form had been given back to me. Total harassment. Untrained to handle senior citizens, disrespectful and indifferent. Can't post offices make transfers smoother?why has CIF been issued if one has to give same documents over and over again

Regzit - 2020-11-13

Service are very good

Guruswamy C - 2020-02-14

It's a good one. Most employees are cordial, customer friendly. But kindly improve "the servers down" situation. Please upgrade your software versions and software capacity by bringing into the notice of the higher authority. So you can improve the customer service and business.

Sushan Gopu - 2020-10-17

Very polite and nice

Aventh Kumar K - 2022-02-14

Token systems now is gud.

Karthik - 2021-04-16

No discipline, Staffs are time passing.. Not a service minded people... Most all counter not working.. Bad attitude staffs attending agents only. For cash depositing PPF account wait for 2hours. Bad experience.

Aneesh Asok - 2021-11-20

Only one person is working for the RD and Saving section. Very pathetic condition. The display board not at all having the numbers!

The Living Heart Society - 2021-08-05

Good

Kumaramangalam Mangalam - 2020-05-15

Not opening the post office in time. No punctualitu.

Vijeth Balaram - 2020-06-11

Very courteous and efficient staff.

Vikas Senjaliya - 2020-08-20

This popost office phone number No-one received I call so mamany time Also they refuse to take parcel for Canada

Madhu Sudhan - 2020-10-19

Very poor service. Staff dont respond properly, I have been over there to invest in NSC but they couldn't even explain the basics of the scheme.

Sabyasachi Sengupta - 2018-11-17

Well maintained, clean and staffs are fast and experienced. Very very helpful. Postmaster madam is very nice and helpful too. Works for extra hours and parcels are sent to GPO ASAP. I am over satisfied with the quality of the service

Pushpaka Nomana - 2020-12-30

This branch offers aadhar update service. However, a single clerk facilitates it and, while they were friendly enough, the computer they were supposed to use for the aadhar update was taking forever to authenticate itself with the concerned government IT system (apparently the aadhar IT system deployed at this satellite facility requires GPS authentication/confirmation and the device + software the post office had installed to facilitate this kept crashing/failing to spin up). We waited patiently for a little over half an hour before decided to cut our losses and Ola over to the dedicated aadhar seva kendra in basvanagudi (near south end). Over there, the entire process, from application filling, submission, and payment, to biometric authentication and mobile number update, together took just under 15 minutes. So, I would highly recommend to anybody looking to get their aadhar card updated expeditiously to avoid this facility and opt to go to the dedicated seva kendra near south end instead.

C K Mansoor Rahman - 2019-10-17

I am very much thankful for India postal service ..

Nitin Thyagaraja - 2020-06-27

Unhelpful and rude staff. Offices such as these are what bring the standard of government services down low. They don't deserve our tax money

R Gajendra - 2020-10-20

Payment withdraw service is very late

Alan Alexander - 2020-01-14

The post office is serving as the Head Post office of the area. Functioning in two floors. Basic banking facilities and postal facilities are provided on the ground floor. ASPO office, CPC PLI, Branch accounts are controlled in the First floor. Officers are not that helpful as compared to other post offices. They will direct people to other desks.

Ravindra V N - 2019-07-30

Wait for three hours to get money of your PPF avount carry your food and watrr

Pavan Patil - 2020-09-29

Jayanagar head post office. At the very center of the Jayanagar. Near to Jayanagar bus stop, swapna book house, dose camp.

Ramalingam Ramakrishnan - 2020-01-26

Great staff with all postal facilities..

Ravindra Pai - 2017-07-21

Post office service is good. Many services are offered - including aadhaar card address update and phone number(for this one need to take latest and valid ID proof copy with original). Only Speed Post are accepted till 7.30pm(extended hours).