India Post - Basavanagudi Head Post Office, Bengaluru, Karnataka

Sowmya P - 2022-12-09

To close 1 saving account they took 3 days, they will not tell what documents required at first, every time they ask for new new documents, worst lady wasting time sitting at counter no 7, she kept my passbook on her table and wasted half an hour searching for it on others table, so carelessly they work. being so aged people , they don't know how to talk to customers, govt job so they don't care, make you wait for long. lazy people at work !!

Dia User - 2022-10-29

be ready to give half a day whenever you visit, even for simple sb or account work etc, after taking token you may get your turn after 1.5 hr or 2 hr sometimes and no value for our time

Ayyappa Sreenivasan - 2022-08-17

They are getting better and better day by day. Their efficiency is commendable, far better than the Private banks when it comes to handling of savings and FD accounts.

Akashjonathan Akashjonathan - 2022-09-06

For most businesses and Entrepreneurs cash on delivery service for their customers is important. India post is there in almost all villages or very near to it. It is good to consider above factor. But the services the staffs here provides you bad, worst and pathetic. To provide you a single cheque of your cash on delivery amount, you have to wait days to collect it. Ultimately you become begger of your own money. This is my experience here..

Alphons Latha George - 2022-05-24

Very slow process they make people wait for long hours. Rude behaviour by staff.worst experience of my life.

Vidya Rao - 2022-02-21

We went in today (21/02/22) with an unusual request and were quite wary of how long it would take. It was 9.05 a.m. & there was just one gentleman sat at counter 6 to tend to the customers, & that made us even more worried. The rest of the staff joined in soon after. But this gentleman at counter 6 was super efficient, had handled a few customers even before his colleagues could join in & the token system could kick start. He was very understanding of our situation & helped us out in a very quick & efficient manner. Thank you Sir for being so approachable, kind, & considerate. May there be more of your kind in the public sector 🙏

Prashanth Un - 2022-06-06

Have a picnic spot for this place Lazy people take their own sweet time to respond to the customer ... typical government office

Harsha Singhal - 2022-05-18

Not at all reliable. Delayed service

Ravindra M N - 2021-07-28

I have visited several times and at times with multiple packets. The gentlemen handling the speed post and parcel is very efficient and I have complemented him on several occasions. Definitely the rates are economical when compared to private couriers. Yes they need to know the contents of the package as certain items are prohibited. This is same with private couriers also.

Tarun Kumar - 2021-09-23

Good service..work speed should be improved

Mallikarjun Tuppad - 2020-12-01

Very unprofessional attitude from the staff, they feel like they are doing free service, unnecessary delays , to give a delivered speed posti waited for half an hour at the door step holding a kid, these people don't have humanity also left in them...highly disappointed with kind of service...

Functional Dxctester - 2022-10-11

Service here echoes the low quality of management , no proper instructions given & if any given they are incomplete, customers are made to run from pillar to post to mail a simple letter, always only one counter for posts and parcels and the clerk is extremely slow, the postal banking always has a server down issue ! Notoriously bad service to customers.

Harshitha Ramu - 2022-08-04

No value for your time. Unprofessional staff, outdated tech, very annoying.

Mahathi Mb - 2021-10-09

No better interest rates for senior citizens. Even in event of corona the interest rates were not carried forward post investment of 20 years in same branch. The office staff are good and understanding. Customers are not kept updated on better plans or services. It takes around 40 minutes for a withdrawl standing in que. Agents menace is very high.

Priya M - 2021-09-24

One of the worst post offices. Worst behaved staff. It is better to sell indiapost also to some private owners. These peole hardly work because if job security.

Vinay Bhansali - 2022-12-08

no response on the land line phone always engaged

Benjasu - 2021-11-17

Good location n staff are helpful. Has all the postal services to avail.

Veerendra Kanchikan - 2021-11-15

I visited around 10 times for complete the KYC but still it's pending. Govt office is always a govt office....worst...

Sreenath H B - 2022-02-14

Get all services here but wait times can be unpredictable.

Rajesh Raju - 2021-07-08

Today I visited to couriour but they did not have a sense to listen our words we will be packed the package with full safety and they telling that we should and show them and along with we should carry a brown tape that also they won't provide all old age people's are working der try to hire teenager plz.

Usha Mardia - 2021-11-06

Very helpful

Dr. Prabhuraj - 2021-12-15

very slow work

Hv Prakash - 2020-06-13

Good service

Murali Bommanna - 2021-01-25

Many unwanted comments against this Post Office.The staff are excellent, friendly and respectful towards the customers.They know their job very well and go as per their departmental procedures.

Athreya Kb - 2019-12-04

Pathetic service. They lost my parcel and are completely unaccountable for it

Raghupathy Santosh - 2022-09-08

Good

Vijaya Kumar - 2019-09-23

Aadhar card dept is just not functioning due to printer problem. Its 15days the printer er is not repaired.The executives keep giving dates to come yet not repaired I visited the P.O three and yet not repaired ttimes and yet it's not repaired When

Arianprakash - 2020-02-10

Ok. Service is very bad.

Mohan K R - 2020-10-13

Even though there is crowd, and subsequent waiting period, the service by the dedicated staff is satisfactory. The operating system is very slow and erratic, and requires to be stream lined immediately for ensuring good customer service.

Divya Shree - 2019-12-31

One of the oldest post office in bangalore.

Satheesh Kumar - 2019-05-04

Please improve the service.. Everytime person has to wait for minimum 2hrs to get the things done. Staff sitting in counter 5 and 4 are useless and very slow. They should understand the importance of job

Gnanendra G - 2020-01-17

Best and friendly staff. Most of them are young so they are quick. You can find many features in this branch. It has Post Shoppe. So that you can buy stationeries as well. Well maintained ATM is also available in the premises. Recently it became Aadhaar Enrolment Center. Most of the it’s a crowded. Though it’s crowded for the most of the time it’s spacious.

Kiran G - 2019-09-07

Very worst if we asked stamps they always say no the lady at stamp section is useless lady they are not treating public a good service better change useless lady

Jln Jahnavi - 2019-07-01

I have sent a courier it's been 20 days but it didn't reach till now

Thontadarya Jayanna - 2019-09-25

On weekdays, especially before 12pm there may be crowded. The staff are patient and serve equally. Please collect the token as on get in for services. I visited for a postal stamp, got it in no wait. This post office is the main around the area and is historic one.

Nagaraj M S - 2016-03-29

One of the nicely managed post office. Good token system. cooperative staff. overall good service.

Bharath Singiri - 2016-06-03

Very polite staff except for the person looking after the POST SHOPPE! This person is so uninterested in her job and very rude! I wonder if she has sold anything at all in that place! Urge the management to shift her to a menial job and post someone who has interest to do a business and make that place useful! Horribly dissatisfied!

Syed Hutaib - 2021-01-21

No service

Rahul Pagaria - 2019-02-18

Poor service, waited 2 hours to book one parcel. Modi needs to privatize and remove non working employees

Lokesh V - 2019-05-11

Poor service. They take hell a lot of time for anything.

Amith Samdariya - 2020-07-17

Worst services on earth!

Sharath R Babu - 2019-07-08

Had to send a parcel via speed post. Fortunately for me the lady at the speed post counter was good and professional. The other lady at counter 4 was just unbearably rude to people, including senior citizens. Don’t these so called govt employees at post office go through adequate training on handling people and their queries. That woman was behaving like someone is holding her back from going home (at 2.30PM). Anyway one has to use the post office when they need to, so no choice there. But there should be a way to report such useless, mannerless and from severely damaged upbringing staff to higher authority real-time with immediate action being taken against them.

Prajwal Ms - 2018-06-25

This is the head post office for Bangalore. It opens at 9 and closes by 4 5 but the transactions for payments stop at 2 pm. It will take about 45 minutes for one transaction. Staff are supportive and kind in helping.

Prashantha J - 2018-12-29

one of the worst services in aadhar enrollment service, staffs are not good at there work, Remove that staffs and appoint new one for better service and if you continue with the same staff the head office will count its days to close.

Akshita Salecha - 2018-10-25

Pathetic staff. Don't take responsibility of their behavior. Make you go around for no reason. Don't care for their customers. Do not feel the need to address politely and genuinely with their customers rather rant and make faces towards them.

Praveen Shankar - 2018-04-21

One of the worst service, no respect to customers they are very careless, no proper information provided, just to update the new phone number in Aadhar I have been visiting post office since 2 days leaving all my work but still it's not been done. This is called digitalization in India.

Ananth K - 2017-08-09

One of the oldest post office now a days the service has been improved with good supportive staff

Sanjay Kumar Rawal - 2017-06-20

Very quick service.....Have everything available from glue to envelopes....

Ashwin Salecha - 2018-10-25

Horrible service. Have been visiting the office since two days but still haven't got my qork done. Every staff member provides different information and then they don't take responsibility of their words. Put blame on each other. Do not have any respect for their customers and are least bothered to serve them. This is how our taxes go in providing luxury to lazy employees 😑

Prashanth Shet - 2018-09-17

Employee will makes us to wait min 15 to 30 minutes. They charged me more than printed amount when I went to Aadhaar Enrollment Dept. to update my mobile number.