Prakash Krishnagiri - 2022-12-07
With sorrow I give 1 star as there is nothing below this that could make me happy. Worst service. Calling Toll Free is a waste of time, unless you are lucky. Spent whole of day trying to reach them and finally booked 2 shipments. I was promised that the cartons would be delivered today mrng and the pickup would be done in few hours once the packing is done from my side. No one called and no one turned up. Called them in the morning and the call center said that usually the people are out only by 11 am. It was 10:40 when I spoke to them. Now it is around 4:18 PM and no one has bothered to call or visit. Tried to contact toll free number several times but always busy. At one point, I even waited for 20 mts on the Toll Free still everyone was busy. Hard to believe that such a lousy company is busy on call all the time.