Prawinsankar T - 2021-10-08
Ecom Express address 1: Vinayaga Towers, Thennampalayam, nearby Prassana Honda showroom street. Tiruppur Ecom Express address 2 : Nearby Revathi hospital. I heard from the delivery man but not sure. I had to roam around 2 hours exactly in the same place at the court road and few places in Tirupur to find the office. Later I found one delivery man on the roads and collected the address. Customer service is ridiculous, I am explaining them the situation but they keep on saying the old address is what they have and couldn't assist more, not even a phone number provided. And finally I have to run around the place I found to pick my courier, however they didn't deliver me by saying that my area is unserviceable, but where I am receiving all the couriers for past 25 years in the same address. By updating this, thought many of them would get use of it.