Praveen Kumar - 2021-05-31
Holding parcles to get the amount from there vendors One of my parcel booked from Pune as docket no 527384114 , these guys were like thired party (middle ware) They intially accepted the parcel from the vendor (Apex courier)in Pune and at the time of delivery at hyderabad ,they are holding the parcel stating that vendor has to pay them , then and only then they will give my parcel to me As a customer they are asking me to call the vendor (Apex courier in Pune )and make him of the pay , really pathetic way of doing the business. It's been since one week the parcel left from Pune and still lying with them I intially made calls to all the guys spot-on and Apex vendor and many , buy now I am fedup and no idea when and in which condition I will recive it .... Only one question to spoton This is not the way to do business , for your sake you are making customer to suffer and forcing them to follow up on your vendors who are not paying You can see the tracking pic as attachment it's says refused by reciver - Terms of payment