Ca Syed Arafat Ali Ashrafi - 2022-04-18
Hazaribagh branch people were nice and polite. However, my experience with this logistics company is totally horrible. The guy who picked up the consignment has not deposited the courier charges I have paid, resulting in consignment on hold even though the same has been received in Hazaribagh. When I called the Noida office they started lecturing me that you should have deposited the money with the company instead of making online to the delivery guy. Anyhow I further deposited the token money to release my goods. Some of the boxes are damaged when received. Given 1 star for Noida office. Sorry guys you don't know how to manage a good customer relationship.