Post Office Passport Seva Kendra (POPSK), Pimpri-Chinchwad, Maharashtra

Prasad Titkare - 2023-04-12

The work here is done at a very slow pace, even with an online appointment, the appointment at 2 o'clock does not receive a number until 3:30. Be very patient. Don't expect it to go and work. If you want to save your time, go one to one and a half hours later than the appointment time. There will be no heartache.

Ramit Remo - 2023-05-28

Main things to keep in mind It's easy to get an appointment here as compared to Pune main office. I booked two days before . But the waiting time after the appointment is 1.5hrs+ like mine was at 3pm but it started at 4.45pm . - Parking on the road side only( ample space available) - no eatery point - mainly only one counter operates.And they will call your name and submit your documents and you are free then max 20 minutes.

Pallavi Adsul - 2023-05-01

Pretty organised if you have all the documents sorted, as given on their portal. Takes a little while as they verify everything manually. But quicker than usual.

Prashant Kalkar - 2023-07-07

I went there for my Passport appointment with my wife and kids. The office seems to be understaffed. So even when the staff was trying to speed up the process for everyone, expect some delays even if you have an appointment. You will need one photo copy (Xerox or Printout) for all document you are submitting. Ensure that those documents are self attested (Self signed). If you are having a print out of Aadhaar ensure that digital signature is valid. (It should not show a question mark but it should show a green tick). If can't get the signature verified, just take a Xerox copy of original Aadhaar instead of a printout. For minors, its better to carry some photos (as per the passport guidelines) as kids might not allow to take proper photos. Also for minors, Passport copies and Aadhaar copies of both the parents will be required. Ensure that you also have appropriate Appendix (it was Appendix D in my case) for minors to provide approval from the Parents. Ensure the Appendix is appropriately signed by both Parents. The staff is helpful and they will help with collecting the right documents.

Tushar Chavan - 2023-06-23

Under staffed. My appointment was at 12:30 and it started at 3 pm Staff is helpful and approachable but looks like they don't know the stuff e.g if passport can be allocated based pre or post verification. I would suggest, try to get appointment at main branch. It was very frustating experience for me.

Abhay Gade - 2022-10-11

One of best post office in PCMC , Offering multiple services under 1 roof. Ample parking place. Easy to search. Good and helping staff.

Ajit Chaudhari - 2023-02-07

For kids where there parents have valid passport and address still these guys are saying it will take 1 month....I don't understand this..Why this center has been opened if they don't have complete information with them about whether kids passport application requires police verification or not? I would suggest, pls don't go this center instead try for Pune center where u will get faster and proper response. Litterly waste of time

Girish Shingare - 2023-07-06

Service is not good at kharalwadi post office(Pimpri PF).

Sachin Aparaj - 2023-06-06

Not bad. There should be some helpdesk outside the main counters. People waiting outside can't get any idea what to do next. Other than that, its ok. Little slow but hopefully improve over time. Update: No improvement. Understaffed, no helpdesk, enquiry counter. You will wait for 2 hrs and then they will ask for some extra documents. And then you will get a token number, so more waiting. Consider your day gone.

P K - 2023-05-23

Heard that it was outsourced to TCS. Their employees developed attitude similar to govt employees. During online form submission, they ask for documents and here in center they will intentionally ask different documents and photocopies of such extra documents. Photocopy center is far away from centre. Only 2 fans provided in waiting room. 1 is broken and not repaired from a fairly long time. Sanitizer is not available.

D P Ghodela - 2023-05-22

I like the process of passport documents verification. It’s take 15-30 mints only and also depends on crowed. Few documents should carry with same name like -: 1)Aadhaar card with e-verified(Here DG locker not working). 2)PAN Card. 3)Education Certificate.

Dr. Zeba Dhanse - 2023-04-27

Kalpana mam and entire team here was very helpful. Excellent service👍👍

Atharv Ghogare - 2023-04-10

If you come for passport renewal or fresh passport issue then please come 1.5 to 2 hrs late than given on the online document. Mark my words, follow the above instructions and you'll thank me later.

Traveller Utkarsh - 2022-07-07

Probably in my life this government office provides a very good service all staff is very polite The passport department is very good

Sayali Kulkarni - 2023-05-19

so much Less crowded compared to Mundhwa office. Getting passport related tasks done is easier and less time consuming at this centre

Tony Reddy - 2023-05-02

Today visited here for reissue of passport Appointment was 11.45am Visited 925am Token :9.27 C1: 9.50 C2: 9.55 Exit : 10am Here first come first serve.. So u can plan to come early whatever is the appointment time.. Looks they are processing non appointment applications also. They kept application on hold without info

Shubham Mankar - 2021-09-30

Staff is very polite and helpful...Now no need to go pune it's now in pcmc with Decent faculty 😊

Pratik Dhavale - 2023-06-15

If you are outsider(District other than Pune) then Don't book an appointment for this location, instead of that book appointment for Ghorpadi location. Reason is the staff don't have knowledge about the process and they gave excuse to complete your application, Staff is not cooperative. Also here the entire process takes 2-3 hrs. In Ghorpadi office it requires 10-15 minutes only.

Rutuparna Joshi - 2022-03-16

Please visit this passport center with utmost patience. We had appointment of 11.30 and our number came af 13.45

Prasad Pakhare - 2022-03-03

Good option to go with in PCMC instead of going to pune. Takes little longer time to process but saves times. One need to take appointment well in advance.

Nilesh Bundele - 2022-11-10

My appointment was scheduled at 9.45 & token was issued at 10.15...For passport renewal you should carry 1 photo copy of your old passport & aadhar card along with original...whole process completed within 2hrs so plan your visit accordingly... Passport got delivered after 2months...

Yogesh Kulkarni - 2022-07-15

Organized well with proper information. Well managed queue and supporting officers. Only thing is photo copy center is not nearby.

Gajanan Nigade - 2023-02-07

I am astonished by how people leave negative feedback about post offices or similar government offices like PSKs. Every experience of mine at these places has been delightful. You show up with your request with all the necessary documentation, you get called up, you get service and done. No one's impolite or arrogant. Everybody goes about their job with engagement. I got the service I was expecting, I'm satisfied.

Devendra Gulve - 2022-05-09

Our experience was good, though the work was running later by 1hr. Appointment was at 10:30am, but actual 1st call out was at 11:30am and then we were out at 12noon. It took just 30min to cover all three zones (A-B-C). So I rate it 4start, had it been perfect on time then I would have given 5start. If they ask for a print or photocopy of some document which you do not carry then it will be a challenging work as photocopier is around 200 meter away (inside the 1st lane on Pimpri side). Office does not have AC, but due to lot of trees around and we went in 1st half so we did not feel too much of a inconvenience, but someone may feel at times in 2nd half in the summer season.

Tech Tips - 2022-03-11

This is a passport seva Kendra in pcmc area ...take ur xerox documents ahead of appointment !!! Otherwise you have to run 1km to and fro...the xerox shops are at a distance...also 4 wheeler parking not available

Zen Ks - 2022-06-06

Idiots working here. Unnecessarily give wrong information and make us to reschedule and giving contradicting information against Passport website.

Niki Mitra - 2023-03-08

For this review, I just went for passport renewal, so I can only provide feedback on this process. Applied for renewing my passport and got an appointment date after Holi. My reporting time was 11:30 am. I got my token number after 12:45 pm since there were just 3 executives on the floor with 20-25 customers already present. There was a long waiting line since they may have started late. There is ample space for women and senior citizens to sit. FYI, there is NO parking zone for 4-wheelers if you go past the passport office searching for parking. Try to get parking before you reach the POPSK. If you’re looking for 2-wheeler parking then there’s lots of in the compound. If you have got an appointment set then your name would be called by the first counter executive. He would ask for original copies for proof (whichever ones that you have uploaded in the portal online). Once this is verified, he would guide you with whatever document is missing/required. This first counter will also provide you with a Token Number. Once the token number is provided, you will be called by Counter 2 executive for photograph and biometrics. Your documents would be uploaded online from their systems and then you will be moved to final counter which is the Granting Zone. Granting zone executive will verify the uploaded documents and originals. Overall process time from Counter 1-3 is 20 mins. The executives are helpful and took very less breaks during their work. Do Note, their lunch times are 1:30 - 2:00 pm.

Abhilasha Pandey - 2022-08-23

The officer at C2 counter is mannerless. Was coughing continuously without wearing a mask at the counter. He is very rude and arrogant. Doesn't know how to treat his customers and be polite with them. Though the people on A1 and A3 counter were helpful and the rating is all because of them.

Jay - 2022-08-28

Speed post process is easy. Packaging should be properly done by you. Also, I updated my name on Aadhar Card through this post office. Most of the staff is very helpful & polite.

Pallavi Anantwar - 2022-10-05

Been to this office for my passport renewal. Due to system down, it took some additional time but, person there alone was trying to manage first 2 rounds. They were quite efficient and helpful.

Aniket Srivastava - 2022-04-29

Most of the reviews here are negative, however today when I went for passport renewal, the process was smooth as butter. -My appointment was at 10.15 AM. I reached the center at 9.45 AM as I live far from center. -One counter will call names to give you token. They already have list of names of people who have appointments that day. I was called at 10.18 AM. My documents was verified and they gave me token and told my name will be called again. - In about 10 mins my name was called again and this time they scanned /verified all my document/snapped my photo and then told me to go to another counter. -On the last counter, the person verified few details and said process is done at around 10.48 AM. - The whole process hardly took 30 mins. -Kudos to the team sitting there. It was a pleasant surprise to get such a good service. - There is some scope for car parking as well as the center is on service road. Around 12-15 cars were parked outside center.

Ahesan Sayyed - 2022-09-06

Need to change my passport from ECR or Non ECR , what should i do ?

Mruganesh Sonar - 2022-07-02

Documents required for passport: (1) Original Aadhar Card, Pan Card & 10th marksheet. With 1 set of Xerox. (2) Keep Aadhar Card in Digi Locker app, smart card are banned. They will ask you to show your aadhar card in digi locker. Note: Do your signature on all the Xerox copies (self attested). • Be on time. My appointment time was 11:15 and at 11:25 they called my name. • Within 30 minutes, my whole process was done. My experience was great🤗🤗

Kunal Rupda - 2022-11-11

Four counters from A1 to A4 there supposed to be four members should attend the customer. But I can only see A1 counter is operating and other three are busy doing time pass . One of the office member is busy playing solitaire in mobile and other getting call in every 15 mins . This people are extremely slow. Yawning and leaning in the chair i felt fewer times they might fell down by leaning so much in the chair or hurt somewhere in spinal cord. All this are from very lazy background and using zopadpatti language and biggest advantage they don't have surveillance camera. My appointment was on 2:45 and they attended me at 04:30 pm. Ridiculous staff

Ganesh G - 2022-05-06

Third class service. The staff there is just to tell us that they have less staff and reschedule it to next possible day.

Shubham Gupta - 2022-08-01

Fast service, helpful staff, clean, 4 wheeler parking available outside, Xerox available, entire process hardly took 30 min. Much convenient for pimpri residents as mundwa travel used to take an hour. Thanks a lot Pimpri Passport office team 🙏

Chintan Shah - 2022-10-07

Date - 7 Oct 2022 Type - Minor reissue, no change in address Appointment time : 10:45 Clear indicators to exact location, ample seating arrangement, roadside parking First call - 10:40 Document verification and guidance 2nd call - 10:50 Photo, fingerprints, document scan and sign 3rd call - 11:00 Final verification Entire procedure was smooth with hardly any questions asked Docs required- Annexure D, passport and their copies of parents, original and copy of old passport of minor. Both parents need to be present.

Anshul Singh - 2022-06-12

Got the job done from here for passport renewal. Process took time from scheduled appointment but it was done same day. Waiting area was proper and staff patient. Anyone visiting must be prepared to stay patient 😀

Swapnil Jadhav - 2023-04-11

Please select other offices, too much waiting time. Poorly managed

Nilesh Kadam - 2022-06-26

It's fast procceidure office.

Rakesh Vangara - 2022-06-23

Excellent Support and Service. Step1: Initial check of documents and guide required documents for submission, token is issued as per online appointment Step2: As per token, All Xerox documents( required for issuance of passport) are verified ( with Orginals). Step3: Final verification. Please note, near by ( around 200 m) Xerox center is available.

Mukund N - 2022-05-13

After reading few negative reviews, I was little skeptical. But I had a good experience. Today I went to renew the passports of both of my children and they completed the entire process within 20 minutes. The staff was polite and patient with us.

Sandesh Telang - 2021-03-20

The office is closed on Saturday and the staff there are procrastinate. They asked me to come on particular date for the work of 2 mins which they can do right there.

Navneet Shinde - 2022-05-17

Very prompt service, completed my passport renewal process within 20mins only...staff is very polite and helpful...be there as per your appointment schedule, they will call you as per appointment sequence, process is very simple, staff will explain you what should be done next and so on..get your old passport and aadhar original copy along with self attested copies ready for passport renewal, next step is photograph of yours followed by biometrics and acknowledgement in the end... That's it you are done...

Ajay Ghorpade - 2022-04-29

These officers doesn't deserve 1 star rating as well. Total pathathtic service, renewal of process take nearly full day. Only one counter with one arrogant officer provides service. Better to plan at Mundwa office (hope).

Anand Multi Trades - 2022-06-01

Very crowded less staff more applicant no a/c very hot my advice would be to apply at Pune office that's effecient n fast.

Ravi Salunkhe - 2022-03-15

Worst possible passport office filled with unhelpful staff!! If possible don’t book your appointment here.

Ruchita J - 2022-04-21

These people are not even eligible to get 1 star. Pathetic staff Pathetic process. My appointment was schedules on 21st April at 2:15pm and they said we will not be able to complete appointments after 12:30pm and asked us to reschedule. There were people who had came for 2nd time already rescheduled the appointment and went home without there work done. They are not ready to give it in written that they will not process our application. I dont understand how the system is working. Totally wasting public time. If this is daily schedule what our system is doing?? Why can't they correct it? Disappointing service at POPSK Pimpri Pune.

Manju Godara - 2022-07-04

My experience was good. Speed Post facility available here

Shamshuddin Nayab - 2023-02-18

Excellent service and staff good work