Shesh Vishwakarma - 2023-06-07
I went to get SSYA account opened on 2nd June. I had filled the form, attached the required documents with it. I entered the post office at 2:30 PM on a working Friday. No staff was seated on the inside counters. When I asked a person he said it's lunch time. A notice on one of the counters said lunch time 1:30 to 2:00 PM. A staff member arrived after 25 minutes and I handed over the form to him. He went through the form quickly and wrote the current date at the back side of the application form. "Come on 20th June to take your passbook" were the kind person's only words. I looked back at one of the large display boards hanging on the wall behind me that had mentioned duration taken to provide services to the customers. It mentioned Account Opening - 10 minutes.