Nitin Verma - 2023-06-23
My experience was very good for last 2 years as I did multiple courier with this Fandi Chowk DTDC shop , but in May 2023, I shipped my bike from this shop , which the person made the arrangements from GATI(which he didnt inform me earlier and took me directly to Hub at SBP) and charged me 1500 just for packaging and assured me bike will get delivered with no damage and if any problem , I can contact him. Bike arrived with certain damages and as mentioned , I contacted this person considering my good past relations. To my surprise , he stopped picking up my phone and not replying to my messages and basically , he didn't took any responsibility of damages and didn't stuck to his words, which ultimately gave me a feeling of I got cheated and betrayed. Bike can get damaged while shifting, that's acceptable , but not taking responsibility of it its not at all acceptable. To all burla residents ,choose wisely.