Delhivery office New Shimla, Shimla, Himachal Pradesh

Anshul Sood - 2023-05-22

Very poor service and customer harassment. I am writing to express my disappointment and concern regarding a recent incident involving the refusal to accept Rs. 2000 notes during the delivery of my parcels from Nykaa via Delhivery. As a valued customer, I believe it is important to bring this matter to your attention for further clarification and resolution. On May 20, 2023, I received a parcel from Nykaa via Delhivery with a total value of Rs.12,000. However, I was informed by the delivery personnel that they will not accept Rs. 2000 notes as payment, citing internal guidelines. Although I was surprised by this refusal, I made an online payment to complete the transaction. To my surprise, the same incident occurred today i.e., May 22, 202,3 when I received another parcel worth Rs. 12,000. Once again, the delivery personnel stated that they will not accept Rs. 2000 notes, reiterating their internal guidelines, which nobody is aware of. I hereby request an explanation on this. Is your company above RBI? Given that the existing Rs. 2000 notes are legal tender until September, Nykaa and Delhivery need to ensure consistency and compliance with government regulations. I would like to request that appropriate measures be taken as these kind of self-imposing guidelines are causing us inconvenience and harassment. Next time you come up with these irrational ideas do come with a notice.

Tanishka Verma - 2023-04-15

I wish I could rate this below 1 or may be in negative ... Worst experience ever... Ours is a drive in location yet their delivery agent refuses to drop the parcels at home... Calling us over a distance of 2.5 kms to collect parcels every alternate day... On being questioned he simply says " mein yahi tak aa sakta hoon"... HIGHLY UNPROFESSIONAL AND ONE OF THE MOST PATHETIC EXPERIENCES ever....

Mohit Verma - 2023-02-21

Poorest delhivery boy ever seen in my life from delhivery. Incredibly bad service. Will sue him definitely in a way he never think....

Kuldeep Sharma - 2023-02-03

Very very very poor service of delivery. My product is showing up for delivery since last 3 days but yet not delivered to me even though it is close to my office. However, I also tried to contact the delivery boy several times on 2nd February, 2023, he picked up my call once and ensured the delivery of my product within an hour, but then when I called him again after an hour passed, he didn't pick up and I waited for him in vain till 6 o'clock

Dinesh Mehta - 2023-04-23

One of the worst courier services. This is second time my parcel is not delivered.

Sachin Bhardwaj - 2023-05-25

My package arrived in shimla on 23 may morning, it is 25 May and they don't deliver.

Arun Kumar - 2023-05-10

Highly unprofessional staff." my package is arrived from before two days in Shimla, Till not delivered

Akshita Negi - 2023-03-21

The worst courier company. Rude staff. Such a shame!!!

Aanchal Sharma - 2022-11-24

very unprofessional staff. patience level is quite low. he was not ready to wait till i could make the payment

Akshay Kalta - 2022-10-27

Very unprofessional services my package took 10 days to reach me no customer support number. This way this company won't survive and that's why they are going into losses

Sameeksha Awasthi - 2022-07-10

Extremely rude and high headed staff. Always denying to deliver the courier at your address. Should be banned from doing business at Shimla. They behave as if they are doing a favour by delivering your orders.

Rishabh Darta - 2022-03-09

Satisfied with services and good behave of delivery boy

Rohit Choudhary - 2023-01-28

Very very Bad Experience 👿

Singh Chauhan P - 2022-06-12

Refuse to give home delivery

Arsh Rattan - 2022-10-24

Very very poor and late service. Won't recommend.

Aakash - 2023-01-02

Very poor. No responsibility for your couriers. Worst courier service ever.

Gagan Khanna - 2022-06-24

Very unprofessional, unfriendly customer care,never deliver on time and no way to reach their customer care..

Vineet Negi - 2022-04-19

It has been three days since my courier was first received at Shimla hub but thereafter it is travelling all over the place (gone to 100kms away from Shimla to Kothkhai village and now is going to Solan) except for being delivered to me, very poor service ten days have gone by since I made this order, very pathetic service, totally unprofessional

Raman Sharma - 2021-10-16

Rediculous courier service

Pankaj Sharma - 2021-11-01

Courier person “Rohit” called me and asked me to come to location to pickup the courier. I refused to come and told him to deliver the package on the location. And he told me that he cannot come to location as the location is far but in the other side I got the different package from the Amazon services they always delivered the package on the same location. The package having the banking details and he told me that he will drop the package to the random shopkeeper there from you can pickup your package. See how the courier guys are handling the confidential packages these days. I told him don’t give that package anyone if you are not able to come to the location. Check the attached screenshot, showing the false statement.

Sanjay Sharma - 2022-05-18

BAD SERVICE

Damodar Verma - 2022-07-19

very poor service

Kirti Soni - 2023-05-03

Very poor service

Abhishek Singh - 2021-09-14

Very helpful

Keshav Sharma - 2022-04-28

Very very poor delivery service.

Sourabh Negi - 2021-06-09

Delivery was on time. Actually I read all the reviews before delivery and almost every review was negative so I was scared that they might not deliver my package (large appliance) at doorstep. But delivery was fine. Delivery executive was polite. When we get perfect delivery we don't appreciate much but in case of terrible delivery experience we do not forget to leave 1 star. So don't be mislead by negative reviews.

Aryan Sharma - 2022-10-13

Most pathetic services ever 🤬🤬 0 stars

Fiza - 2022-04-06

Worst courier service ever. Never contact me to deliver my package and return it without permission on false claims

K K Shxrma - 2021-10-15

Delivery service to slow....😡😡😡😡😡🤦

Tenzin Shenyen - 2021-02-06

Worst staff ever in whole delhivery across India...they don't know how to speak with costumer...

Shaweta Sharma - 2021-08-25

My awb no 6510516097733 they have not attempted any visit ,they did not call and updated the status delivery failed without any reaso . Highly not recommended, unprofesional, nott responsivand very poor service

Deepali Justa - 2021-08-01

Refuse to gave home delivery. If you are not able to gave services properly then shut your office. My delivery agent was mr. Arjun. Very rude and unprofessional. And you guys are also very unprofessional. There is not even a contact number.

Rachit Thakur - 2022-08-29

Fake

Aastik Himta Himta - 2021-11-03

My order was on out of delivery today but I didn't got any call from delivery boy plus when I checked now on delhivery site I got to see delivery failed as OTP code not available. I was having a prepaid order but still they gave this lame reason and didn't called me once. Really a pathetic service from them. Gonna mail their higher offices soon regarding this.

Umang Parmar - 2022-01-21

the delivery guys called me once , I couldnt pick up the call and then when I called after sometime , he cut my call and cancelled the pickup order.

Sachin Ten - 2021-06-10

Good experience

I Am Arun - 2020-12-09

One of the worst service ever. Pathatic.

Chinki Mehta - 2022-05-12

Bad service , they don't know how to talk with customer, everything is bad about this company...

Aniket Kanwar - 2021-08-22

Very nice

Abhimanyu Chauhan - 2020-10-03

One of the worst courier services ever. The staff is not helpful at all. In the end it’s better you directly collect from the office because they will not deliver

Sonia Arora - 2021-04-06

The worst courier company I have seen . They don't deliver products on wrong address, are very rude. The staff is highly unprofessional, doesn't know their job well. Paid parcels they deliver to wrong address and they ghost on you.

Shivam Gautam - 2021-11-10

Highly unprofessional people and they are just sitting in their office and sending random updates on customer packages that the OTP is incorrect delivery attempted but address is not proper.

Himanshu Thakur - 2021-10-17

they are the worst courier service in shimla , they don't care about your parcel, will deliver 2-3 days late after the delivery date, set by the seller and staff is unprofessional and, pathetic

Priyanka Rana - 2021-12-29

Since last three days my courier has reached Shimla as they have been calling me and confirming my address . Pathetic service . If u all can't deliver then u should mention beforehand .

Saksham Bhardwaj - 2021-03-03

They didn't even try tl deliver my courier and blamed it on me for not responding!

Shreya Kalta - 2021-04-18

Very poor delivery service and highly unprofessional staff. The delivery boy misbehaved and refused to deliver the parcel at my doorstep.

Divya Pathak - 2020-02-16

Worst courier services...they just don't delivered my courier and changed the status to delivered....and when i called their delivery boy he said "nahi krunga deliver...tu kuch nahi kr sakti" . I already visited in their office 2 times and they are saying ki ghar pr ho jaega deliver.I lost a large amount of money due to this and in the next 2 days I am going to file a case against them.

Arjun Singh Mankotia - 2020-02-11

Quick service with very courteous staff.

Abhiniti Bhardwaj - 2020-06-23

Nothing can match the level of your irresponsible attitude.. How can you not deliver my stuff and show status as delivered..kindly write back you people owe big time response !

Rishabh Kashyap - 2020-12-04

The executive for delivery do not put in any effort to deliver the package on time. Moreover every single order is returned without any permission and the blame is put onto the customer.