Reviews

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Reviews, comments

dtdc

Athira H - 7/24/2025 13:39:04

I am writing to express my extreme disappointment and frustration regarding a recent air cargo shipment (Consignment Number: V96285261) from Calicut to Tripura, booked on July 15, 2025. The parcel, containing a silver chain, skincare products, a raincoat, and dates, was intended for urgent delivery by July 19, 2025, as the recipient would be there until July 21, 2025, before departing abroad. I specifically chose air cargo due to the time-sensitive nature of this delivery. To my dismay, the parcel has been held under "vigilance custody" in Kolkata due to the presence of the silver chain. At no point during the booking process at your Calicut branch was I informed that a silver chain was a prohibited item for air cargo. Had I been made aware of this crucial information, I would never have sent the parcel, especially given its urgency. Since July 19, 2025, I have been tirelessly contacting DTDC customer service for updates and a resolution. Despite my persistent efforts, I have received no concrete information, only being told it's under vigilance. The latest update I received is that the recipient must pick up the parcel themselves, which is now impossible as they have already left the country on July 21, 2025. This situation is a direct result of your local branch's negligence in failing to provide accurate information about prohibited items. This lapse has caused significant inconvenience, financial implications, and immense distress. I expect prompt communication and a practical solution to retrieve my parcel. I have attached a copy of my booking receipt for your reference. I look forward to your immediate response and a swift resolution

professional

Kumaravel - 7/24/2025 12:37:29

Worst

delhivery

Vini kujur - 7/24/2025 12:28:37

Why my package is delayed when transit details showing that parcel in my near delhivery branch since 21 july. And my package delivery was 21 july.

delhivery

Ashish Thakur - 7/24/2025 11:35:53

your Tracking & your branch response very poor.

ekart

Dipu kumar - 7/24/2025 11:07:55

50

ekart

Manish - 7/24/2025 10:50:40

Improve timely delivery

ekart

Sowmya - 7/24/2025 10:47:25

I haven't received my order

delhivery

sri jyothi - 7/24/2025 0:48:16

I have a package that needs to be delivered, but i gave US Contact number without seeing it. But in the mailig address i gave the india number. it shows the package will be delivered in few days but on the delivery day it shows the package is unavailable due to unavailability of code. I'm not sure what excatly that means and also i want to try to contact them using india phone number. but they will accept only calls with the contact number. So there is no way i can reach out to helpline.It's so frustating. It's better to restrict the contact information should be india number or they should support the calls even from the another phone number.

ekart

Adarsh Chaudhary - 7/23/2025 23:44:03

Are yaar fraud hua he mere sath

xpressbees

No - 7/23/2025 19:50:27

No