Sandeep Kumar - 6/12/2026 15:32:25
Very disappointing experience with Ekart Gharaunda (Haryana). This is not the first time I have faced delivery-related issues from this hub. My recent order had already reached the nearest hub before the promised delivery date, yet it was not delivered on time. Throughout the delivery day, the status kept showing "Out for Delivery" / "Will be delivered today", but once the day ended, the delivery date was simply changed. Earlier also, I faced similar issues with another order from the same delivery network. Customers plan their purchases based on the delivery dates shown on Flipkart, and repeatedly changing those dates without proper communication is highly frustrating. The lack of transparency, delayed deliveries, and poor coordination create unnecessary inconvenience for customers. I hope the management takes customer complaints seriously and improves the service quality at Ekart Gharaunda Hub. Rating: ★☆☆☆☆ (1/5)
