See all reviews of DTDC India.

PRAMOD MULAYE - 7/24/2025 23:26:10

GOOD SERVICE

Athira H - 7/24/2025 13:39:04

I am writing to express my extreme disappointment and frustration regarding a recent air cargo shipment (Consignment Number: V96285261) from Calicut to Tripura, booked on July 15, 2025. The parcel, containing a silver chain, skincare products, a raincoat, and dates, was intended for urgent delivery by July 19, 2025, as the recipient would be there until July 21, 2025, before departing abroad. I specifically chose air cargo due to the time-sensitive nature of this delivery. To my dismay, the parcel has been held under "vigilance custody" in Kolkata due to the presence of the silver chain. At no point during the booking process at your Calicut branch was I informed that a silver chain was a prohibited item for air cargo. Had I been made aware of this crucial information, I would never have sent the parcel, especially given its urgency. Since July 19, 2025, I have been tirelessly contacting DTDC customer service for updates and a resolution. Despite my persistent efforts, I have received no concrete information, only being told it's under vigilance. The latest update I received is that the recipient must pick up the parcel themselves, which is now impossible as they have already left the country on July 21, 2025. This situation is a direct result of your local branch's negligence in failing to provide accurate information about prohibited items. This lapse has caused significant inconvenience, financial implications, and immense distress. I expect prompt communication and a practical solution to retrieve my parcel. I have attached a copy of my booking receipt for your reference. I look forward to your immediate response and a swift resolution

Ram Trivedi - 7/19/2025 22:14:21

Concern Regarding Delayed Delivery and Service Experience at Faridabad Branch Dear DTDC Team, I am writing to express my concern regarding the delayed delivery of my product, which remained undelivered for almost 15 days. Despite this setback, I would like to sincerely appreciate the exceptional support and communication I received from your Ballia branch. The team there was proactive, courteous, and instrumental in ensuring that my shipment finally reached me in Faridabad. However, I am deeply disappointed with the service at the Faridabad branch. Their lack of responsiveness and failure to provide timely updates significantly impacted my experience. It is particularly disheartening to see such a stark contrast between service levels in a metropolitan area like Faridabad and a smaller location such as Ballia, which has clearly demonstrated greater efficiency and customer commitment. As a long-standing customer of DTDC, I urge you to evaluate these discrepancies and take corrective measures to uphold your service standards uniformly across all locations. In today’s competitive market, maintaining consistent customer experience is crucial to retaining loyalty and trust. Thank you for your attention to this matter.

Please update valid phone number - 7/19/2025 20:33:47

Contact no. Not working.

Shankar Sethi - 7/19/2025 18:07:25

Very slow delivery system.

Prakash - 7/16/2025 14:21:55

कभी नाम था dtdc का , अब बदनाम हो गयी

Swathi gadewar - 7/12/2025 18:00:01

Parcel not received

AIR CARGO MUST REACH WITHIN 48 HOURS - 7/10/2025 13:48:21

NO CLARITY OF TRANSIT. BRANCHES DOES'T CARE EEVEN FOR AIR CARGO.

Rajkumar - 7/8/2025 17:35:35

T8dtif

A Akash - 7/3/2025 8:32:07

My courier still i didn't receive