Bijoy - 8/7/2025 3:57:23
Subject: Complaint Regarding Ekart Delivery Boy’s Service Dear Ekart Customer Service Team, I am writing to formally lodge a complaint about the unprofessional behavior and poor service provided by one of your delivery boys during a recent delivery. My order ID is [Insert Order ID], and the delivery was scheduled for [Insert Date]. On the day of delivery, the delivery boy [mention specific issues, e.g., "was extremely rude when I asked about the package," "did not follow delivery instructions," "delivered a damaged package without explanation," or "failed to contact me before delivery"]. This experience was highly unsatisfactory and did not meet the standards I expect from Ekart. [Provide specific details, e.g., "The delivery boy refused to wait for a minute while I checked the package, despite my request," or "He left the package at the wrong address, causing significant inconvenience."] I kindly request you to investigate this matter and take appropriate action to ensure such incidents are not repeated. Additionally, I would appreciate an update on the steps taken to address this issue. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Bijoy] [6282248568]