Bijoy chetri - 8/7/2025 3:46:10
Subject: Complaint Regarding Non-Delivery at Doorstep by Ekart Dear Ekart Customer Service Team, I am writing to express my dissatisfaction with the recent delivery service provided by Ekart. On [insert date], I placed an order (Order ID: [insert order ID]) expecting doorstep delivery, as is standard with your service. However, the delivery personnel did not deliver the package to my doorstep and instead [describe what happened, e.g., left it at a collection point, handed it to a neighbor, or failed to attempt delivery]. This is highly inconvenient, as doorstep delivery is a key expectation of your service. I was available at the provided address ([insert address]) during the delivery window, and no attempt was made to contact me or notify me of any issues. This has caused unnecessary delays and inconvenience in receiving my package. I request an immediate resolution to this issue, including an explanation for the failure to provide doorstep delivery and assurance that future deliveries will be made directly to my address. Additionally, I expect [mention any specific resolution, e.g., redelivery to doorstep or compensation for inconvenience]. Please address this matter promptly and respond within [specify timeframe, e.g., 48 hours]. You can reach me at [your contact information] for further clarification. Thank you for your attention to this matter. Sincerely, [Bijoy chetri] [6282248568] Very very bad your services
